Privacy Policy
At Voytrix, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.voytrix.com.
1. Information We Collect
We collect information to improve our services and provide you with a better shopping experience. The types of information we may collect include:
- Personal Information: Name, email address, billing and shipping address, phone number, and payment information, collected when you place an order, sign up for our newsletter, or contact us.
- Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on the site. This data helps us improve our site functionality and user experience.
2. How We Use Your Information
We use your information for the following purposes:
- Order Processing: To process and fulfill your orders, send confirmation emails, and keep you updated on the status of your purchase.
- Customer Support: To respond to your inquiries, provide customer support, and resolve any issues.
- Marketing Communications: To send promotional emails, newsletters, and special offers, if you have opted in to receive such communications. You may unsubscribe at any time.
- Site Improvement: To analyze site usage and improve our website design, content, and overall user experience.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with:
- Service Providers: Third-party vendors that assist with website hosting, payment processing, and order fulfillment. These providers are required to maintain the confidentiality of your information.
- Legal Compliance: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online platform can guarantee complete security. We encourage you to take precautions to protect your own information by keeping your passwords secure and avoiding sharing sensitive information over public networks.
5. Your Rights
You have the right to:
- Access, update, or delete your personal information by logging into your account or contacting us.
- Opt out of marketing communications by following the unsubscribe link in emails or contacting us directly.
- Request a copy of the personal data we hold about you.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand user behavior, remember your preferences, and personalize your experience. You can control cookie preferences through your browser settings.
7. Changes to Our Privacy Policy
We may update our Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy regularly.
8. Contact Us
If you have any questions about our Privacy Policy or how we handle your personal information, please contact us:
Email: support@voytrix.com
